At Sellora, we make returning items simple and stress-free. Before initiating a return, please review our Return Policy on Sellora.com to confirm your item is eligible for return.

Getting Your Return Label for Online Orders

When you start a return, we’ll send you an email containing your return label. You can also access and print your label directly from your Purchase History on Sellora.com.

Steps to Print Your Return Label

• Log in to your Sellora.com account and go to Purchase History.
• Select View Details for the item you wish to return.
• Click Start a Return.
• Check the box next to the item(s) you want to return and click Continue.
• Choose the reason for your return and click Next.
• Select whether you prefer a refund or replacement, then click Next.
• Add any optional comments, click Save, and then Continue.
• Repeat steps 5–7 for additional items if returning more than one.
• Choose your preferred return method (see below) and click Continue.
• Review your return details and click Submit to finalize.

Return Methods

We offer flexible return options tailored to your convenience. Available methods will be displayed when you initiate you return:

No Repackaging Required

• Return to a Sellora Fulfillment Center: For most items, bring the barcode displayed on your screen or the return email to a Sellora fulfillment center. No packaging needed!

Repackaging Required

• Scheduled Pickup: Arrange for your item to be picked up from the original delivery location.
• Return by Mail: Print the return label, attach it to your package, and drop it off at a USPS or FedEx location.
• Drop Off at FedEx: Print the return label, secure it to your package, and deliver it to a nearby FedEx location.

Note: If your item is oversized or cannot be handled by your local carrier, please contact our Customer Support team via the Chat with Us button on Sellora.com.

We’re Here to Help!

Returning an item with Sellora is designed to be quick and easy. If you need assistance, our Customer Support team is available via the Chat with Us button on Sellora.com. Shop confidently, knowing we’ve got your back!