Privacy Policy

Effective Date: April 20, 2025

At Sellora, we value the trust you place in us and are committed to protecting your privacy. This Privacy Policy describes how Sellora, LLC and its affiliates (collectively referred to as "Sellora", "we", "our", or "us") collect, use, share, or otherwise process your personal data through our website www.Sellora.com, mobile applications, and any related services (collectively, the “Platform”).

This Privacy Policy applies to users located in the United States. By accessing or using our Platform or services, you consent to the terms of this Privacy Policy, our Terms of Use, and the applicable laws of the United States.

1. Information We Collect

We collect information to provide, maintain, and improve our services. This includes:

a) Information You Provide to Us

• Name, email, phone number, address
• Payment information (processed securely via third-party providers)
• Account login credentials
• Information shared in messages, reviews, surveys, contests, or support communications

b) Information Automatically Collected

• IP address, browser type, operating system, device type
• Cookies, web beacons, and similar tracking technologies
• Purchase and interaction history
• Approximate geolocation (based on IP)

c) Information from Third Parties

• Payment processors and delivery partners
• Marketing and analytics providers
• Loyalty or affiliate platforms (if you join Sellora programs via third-party apps)

2. How We Use Your Information

We use your personal information for purposes including:

• Account registration and profile management
• Order processing and delivery
• Payment processing and fraud prevention
• Customer service and support
• Customizing your experience
• Marketing and promotional messaging (with your opt-in)
• Analytics and product improvement
• Compliance with legal obligations

You may opt out of promotional messaging at any time via your account settings or the unsubscribe link in our emails.

3. Sharing Your Information

Sellora does not sell your personal data. However, we may share your data with:

• Service providers (e.g., payment gateways, hosting, logistics)
• Affiliates and business partners for providing services you opt into (e.g., Buy Now Pay Later, insurance)
• Government and law enforcement agencies when required by law
• Ad networks for displaying relevant ads (you may opt out—see Section 6)
• In the event of a merger or acquisition

4. Cookies and Tracking Technologies

We use cookies and similar technologies for analytics, personalization, and advertising. These technologies may collect data such as:

• Browsing behavior
• Site preferences
• Interaction data

You can manage your cookie preferences in your browser settings or through tools like Google Analytics opt-out.

5. Your Privacy Rights

Depending on your state of residence, you may have the right to:

• Access and obtain a copy of the personal data we hold
• Delete your personal information (subject to legal exceptions)
• Correct inaccurate or outdated information
• Opt out of data sharing for cross-site targeted advertising
• Limit use of sensitive data (if applicable)
• Withdraw consent where consent is the basis of processing

To exercise your rights, contact us at: privacy@sellora.comWe may need to verify your identity before fulfilling your request.

6. Opting Out of Personalized Advertising

We may use cookies and third-party services for non-intrusive advertising. You can opt out by:

• Adjusting your cookie settings
• Using browser extensions or the Global Privacy Control (GPC)
• Disabling ad personalization on your device settings

7. Data Retention

We retain your data only for as long as necessary to provide our services or comply with applicable legal obligations. Data may also be retained in anonymized form for analysis and internal reporting.

8. Data Security

We implement reasonable technical and organizational safeguards to protect your information. However, no method of data transmission over the Internet is 100% secure. Please protect your login credentials and notify us immediately of any unauthorized use.

9. Children’s Privacy

Sellora does not knowingly collect personal data from children under 13 years of age. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any material changes will be communicated through the Platform or via email. Continued use of our services after such changes constitutes your consent.

11. Contact Information

If you have any questions or concerns about this Privacy Policy or wish to exercise your privacy rights, you may contact:

Privacy Office – Sellora, LLC
1703 Evans Rd. Apt# 14211
San Antonio, Texas 78258

✉️ Email: privacy@sellora.com
📞 Support: Sellora Help Centre